In order to avoid gatherings at the reception, no registration is possible before 12 pm. There will be no storage of personal effects and food if your unit is not ready upon arrival.

Advise: We recommend that you bring a carry-on bag to carry the personal items you will need before you are granted access to your suite.

Your invoice will be sent to you by email, without having to go through reception. There will be no storage of personal effects and food should you wish to use our facilities during the day.

Advice: At the pool, we have showers with hair dryers and towels that you can use after your activities to freshen up before heading home.

Hotel parking is included in your stay and is across the street. A landing stage is also located in front of the reception.

Advice: We have 4 luggage trolleys to facilitate the transport of your personal effects.

5 charging stations for electric cars now available! (1 universal terminal and 4 Tesla terminals)

It is mandatory to make a reservation to eat in the dining room, please make your reservation at our restaurant as soon as possible. We have a limited number of places available.

– Our food and beverage service may be closed due to hotel occupancy and/or private functions.

Advice: Reserve your place at the restaurant by emailing chezborivage@legrandlodge.com or by phone at 1-800-567-6763 extension 869.

Implementation of cleaning and disinfection protocols to ensure the safety of guests. In order to limit staff interactions with your surroundings, there will be no room cleaning service during your stay except in case of urgent request. Towel and garbage service will be available daily upon request.

Le Grand Lodge Mont-Tremblant accepts pets. In order to ensure our clients comfort, here are a few guidelines to follow.

• Only dogs and cats are accepted in some of our accommodations (room with fireplace, lakelevel suite and large 2 bedroom suite).
• Only one pet per room is allowed.
• If you have to leave your pet alone in the room, you have to tell the front desk And specify a way to reach you EVERY TIME !
• No disruptive noise (including barking) will be tolerated at any hour of the day.
• No matter where, including on your lodging terrace, you must pick-up your pet’s waste IMMEDIATELY. A fee of $50.00 plus taxes will be charged to you every time someone has to pick-up after your pet.
• Pets are not authorised anywhere inside the hotel except in your room.
• No pets are allowed (in your arms, on a leach, in a cage) in the common areas; lobby, bar, dining room, pool, beach, elevators, corridors, meeting rooms, etc.
• Outside on the property, pets have to be on a leash at all time and they are not authorized on the beach (they are not allowed crossing the two bridges).
• To enter and exit the building with a pet, other than your patio door, you have to use the closest door to your lodging, being the door on the beach side for the lake level units or the 500’s door at the back of the hotel for a room that starts with a 5.
• A non-refundable fee of $25.00 daily will be charged to your account for cleaning purposes of your room, and is not based on the fur (hypoallergenic or not) or your animal.

* Please note that, in the event that, at check-in or during your stay, we realize that any of the guidelines mentioned above are not respected, Le Grand Lodge Mont-Tremblant reserves the right to ask you to bring your pet to the closest kennel or we will ask you to leave the hotel.

Advise: To walk your pet, we suggest the Chemin St-Bernard, located between the hotel and the lake or the pine forest.